FAQs

Most brands follow standard sizing based on age; however, patterns may vary slightly. We recommend selecting the size according to the baby's age if they have an average weight and height.

If the baby is above average in size (healthy/heavy) or underweight, consider choosing a larger or smaller size, respectively.

We deal exclusively in 100% original and authentic brands. Shop with confidence knowing every product is genuine.

Order status updates are sent to you via email.
For any queries, feel free to:

• Call us

• Inbox us on Facebook

• WhatsApp us at 0331-2824545

Our team aims to respond within 24 hours, so we appreciate your patience.

Delivery usually takes:

• 48 to 96 working hours for metropolitan cities

• 3 to 5 working days for other cities

In case of an exchange, the customer is responsible for sending the product back to us using any courier service of their choice, at their own expense.

Please keep in mind:

• The item must be returned within 7 days of receiving the order.

• The product should be unused, with original tags and packaging intact.

• The item is your responsibility until it reaches our warehouse, so ensure it is securely packed to avoid damage during transit.

• We recommend using a recognized courier service with tracking to ensure safe delivery.

At Peekaboo, we value our customers and strive to provide 100% satisfaction. If you are not completely satisfied with your purchase, you may return or exchange the product, subject to the following conditions:

• The product must be returned within 7 days of delivery.

• The product must be unused, and in the same condition as received.

• The return policy is subject to change.

How to initiate a return or exchange:

1. Contact us via email, phone, WhatsApp, or Facebook message within 7 days of delivery to notify us of your intent to return or exchange.

2. Provide your order details and reason for return/exchange.

3. The customer is responsible for sending the product back to us using any courier service of their choice, at their own expense.

4. Pack the product securely to avoid damage and ship it back to us using a recognized courier service.

5. Once we receive and inspect the product, we will process your exchange or refund accordingly.

Please note that the item is your responsibility until it reaches our warehouse.

For your convenience, we accept the following payment methods:

• All major debit/credit cards via Alfa Payment Gateway

• Online bank transfers

• EasyPaisa - 03452824545

• Cash on Delivery (COD)